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Lead with Your Head, Not Your Heart

How many times have you found yourself in a fit of rage over something insignificant- the toilet set left up, a car driving 55 in the left lane, a manager who fails to respond to good morning well-wishes, or perhaps the resume black-hole or non-response after an interview?

Emotions Driving Response

When you let your emotions drive what you say or do, how does that make you feel? For a split second, you may feel better. But what damage has been caused by the words you’ve used against others? Is this really necessary?

Think about why you do this. What triggers your emotional response? Is it really about what the other person is doing or not doing or is it something else?

 Get A Grip

If you are serious about improving your performance and taking your success to the next level, you will want to hone your interpersonal and communication skills.

Here’s a helpful article on 20 ways to Improve Your Interpersonal Relationships from Get In Front Communications.

Bob Burg’s post contains three ways to take the emotion out before sending an email (we’ve all been there, right?)

And one post you may find helpful in getting ahold of how you respond is from The Glass Hammer in which Henna Inam explains how these things can improve or defuse your emotional response!

1. Anticipate your triggers.

2. Start to notice triggers in your body.

3. Check-In on your Emotions.

4. The Pregnant Pause.

5. Release the Emotion.

So how will you chose to respond the next time?

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Comments on this entry are closed.

  • EmyBrubacher November 23, 2012, 9:03 am

    It is amazing to read this now as I just wrote a poem about the exact same thing. Although we are emotional creatures, we need to learn how to think through them. http://emybrubacher.blogspot.ca/2012/11/steadfast.html

    • hse November 29, 2012, 5:55 pm

      @EmyBrubacher Thats true!