What do you say to your spouse or partner when they forget to pick up the dry cleaning?
What do you say when a friend doesn’t show up for a lunch date?
What do you do when someone cuts you off in traffic?
What do you say when you don’t get selected for a job or promotion?
It all depends on how those things make us feel. If we aren’t bothered or annoyed or upset, our responses are generally rational, right?
The first step is awareness. The second step is managing our emotions so that what we say is rational and not emotionally-charged.
Do you have any tips for overcoming emotionally-charged responses?
Hannah Morgan speaks and writes about job search and career strategies. She founded CareerSherpa.net to educate professionals on how to maneuver through today’s job search process. Hannah was nominated as a LinkedIn Top Voice in Job Search and Careers and is a regular contributor to US News & World Report. She has been quoted by media outlets, including Forbes, USA Today, Money Magazine, Huffington Post, as well as many other publications. She is also author of The Infographic Resume and co-author of Social Networking for Business Success.